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REMfresh FAQ - REMfresh Return Policy

Our team of experts and doctors has answers.

If, for any reason, the product purchased through or any of the authorized sellers listed below does not meet your expectations, simply return it to us within 60 days of purchase and we will issue a full refund to your original method of payment. It’s that simple!

Send proof of purchase as well as unused product in its original box to the below address:

REMfresh Returns Department
5030 Champion Blvd. Ste. G11, # 264
Boca Raton, FL 33496

Note: We cannot accept returns from any seller not listed above. Sellers not found on the list above are considered unauthorised re-sellers and this product warranty will not apply.

  1. Go to Your Orders and locate the order you wish to return. If your item is “Sold By: REMfresh”, you have purchased it from an authorized seller, if it does not say “Sold By: REMfresh”, you have purchased it from an unauthorized seller and are not eligible for a REMfresh refund or return. For more information on Amazon Returns and Replacements, please click here.*Amazon Sold my REMfresh and Fulfilled by Amazon pic
  2. Click on Return or Replace Items / Contact Seller or click here to go to center.
  3. Select a reason for return and enter comments.
  4. Click ‘Submit’.