REMfresh® Frequently Asked Questions

The Science of a Good Tomorrow

Q: How is REMfresh different from other melatonin products?

A: No other melatonin product has been shown to have a 7-hour release and absorption profile1. REMfresh’s patented Ion-Powered Pump delivery technology helps support a deep and refreshing sleep throughout the night.†

Q: How is REMfresh different from sleep products that don’t contain melatonin?

A: Unlike some other non-melatonin sleep products, melatonin hasn’t been shown to cause memory problems, drug hangover, or unusual night occurrences, such as sleepwalking.2

Q: How is REMfresh® different from prescription sleep products?

A: REMfresh® is different because it delivers the body’s own natural sleep ingredient, melatonin. Melatonin has been shown not to cause memory problems, morning dysfunction, drowsiness, or unusual night occurrences such as sleepwalking. REMfresh is non-habit forming.

Q: Is REMfresh addictive?

A: In clinical trials, melatonin supplements have not been shown to be habit-forming.

Q: Is REMfresh approved by the FDA and is it safe?

A: REMfresh is a dietary supplement. REMfresh is regulated under the Federal Dietary Supplement Health and Education Act which does not require pre-approval. Melatonin has been in common and safe use for over two decades. REMfresh must submit all label claims to the FDA to keep on file but not for approval. The U.S. Food and Drug Administration (FDA) at all times has authority to investigate and monitor such products for safety and compliance.

Q: Does REMfresh cause a drug hangover feeling?

A: Since REMfresh is not a drug, it should not cause any drug hangover.

Q: How do I take REMfresh?

A: Take one to two caplets 30 minutes before bedtime. Follow specific dosing instructions found on the back of the box.

Q: How long can I take REMfresh?

A: As with almost all supplements, no specific chronic use data is available. Please consult with your physician.

Q: Where and how is REMfresh made?

A: REMfresh is made in the United States, with UltraMel melatonin imported from Europe, under strict current Good Manufacturing Practices (cGMP). The manufacturing facilities are inspected by the U.S. Food and Drug Administration (FDA). Unlike many other melatonin products, the innovators of REMfresh import their own brand of premium melatonin (UltraMel) from Europe. The source of many other melatonin products is often undisclosed or imported from China or India.

Q: Can I split, crush or chew REMfresh caplets?

A: It is advised that you do not to split, crush or chew your REMfresh Advanced Ion-Powered Melatonin supplement. Because REMfresh was formulated with 7-hour continuous release and absorption technology (CRA-melatonin®), it should be taken as directed for a healthy night of sleep.

Q: Can REMfresh be taken by children or pregnant women?

A: REMfresh is not labeled for use by children under the age of 18 or by pregnant or nursing women. Please consult your physician.

Q: Is REMfresh covered by health insurance?

A: Like many supplements available today, REMfresh isn’t covered by health insurance.

Q: Do I need a prescription to buy REMfresh?

A: No, REMfresh is a dietary supplement available over the counter, on our website, or on Amazon.

Q: Where can I buy REMfresh melatonin online?

A: You can buy REMfresh 2 mg Advanced Sleep Formulation, as well as REMfresh 5 mg Extra Strength online at our website. You can also find Remfresh 2 mg and 5 mg formulations online at Amazon.

Q: Where can I buy REMfresh in store?

A: You don’t have to buy melatonin online, though. If you prefer to do your shopping in-person, our products are also available at Walmart and at Rite Aid and CVS pharmacies throughout the country. You can find the most convenient in-store location for you here.

Q: I have certain food allergies and sensitivities. Can I take REMfresh?

A: REMfresh has no added gluten, nuts, fish or dairy products.

Q: What type of starch is used in REMfresh? 

A: Corn starch.

Q: What is your return policy?

A: If, for any reason, the product purchased through or any of the authorized sellers listed below, does not meet your expectations, simply return it to us within 60 days of purchase and we will issue a full refund to your original method of payment. It’s that simple!

REMfresh Authorized Sellers:

Send proof of purchase as well as unused product in its original box to the below address:

REMfresh Returns Department
5030 Champion Blvd. Ste. G11, # 264
Boca Raton, FL 33496

Note: We cannot accept returns from any seller not listed above. Sellers not found on the list above are considered unauthorized re-sellers and this product warranty will not apply.

To return an item on

  1. Go to Your Orders and locate the order you wish to return. If your item is “Sold By: REMfresh”, you have purchased it from an authorized seller, if it does not say “Sold By: REMfresh”, you have purchased it from an unauthorized seller and are not eligible for a REMfresh refund or return. For more information on Amazon Returns and Replacements, please click here.*
  2. Click on Return or Replace Items / Contact Seller or click here to go to center.
  3. Select a reason for return and enter comments.
  4. Click ‘Submit’.

Q: Where can I find additional REMfresh product information?

A: Learn more about REMfresh with our current REMfresh product information sheet.

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